Vanessa Eroraha

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reimagining netflix's long-forgotten playlist service

meet flixtape... again

In 2016, Netflix introduced Flixtape, an in-app feature for compiling, personalizing, and sharing playlists of favorite movies and shows. The service was short-lived due to a limited search engine, inadequate cover art options, and too few titles. As a binge-watcher who understands the desire for a personal collection of my favorite programs, I set out to revive Flixtape in a way that still felt like Netflix.

final design

Interactive Flixtape tutorial via Sketch mockups

user research

Because almost every trace of the original product has been scoured from the internet, I gathered several quotes from surviving reviews and articles. Using an affinity diagram, I sorted the data into three categories: About Flixtape, User Needs, and User Issues, which helped me figure out which components to drop, to change, or to accept as certain factors were out of my control. The requirements revealed themselves: unlimited titles per playlist, Netflix-made playlists, mixed-series episode playlists, the ability to shuffle playlists, and custom names and cover art.

Affinity diagram grouping Flixtape research into About Flixtape, User needs, and User issues
Requirements gathering using an affinity diagram composed of research findings

ideation and conceptual design

During ideation, I debated how Flixtape would complement the Netflix UI. How should playlists be represented? What should the playlist menu look like? How would I differentiate between adding a movie or series to a playlist versus adding a single episode?

Hand-drawn sketch comparing adding a movie to a playlist with adding a TV show as a whole or selecting an episode
Considering the process of adding content to playlists

My first iteration missed the mark - I did not allow for cover art, the playlist menu was too wordy, the sorting options were awkward, and my playlist-sharing model was confusing.

First-iteration My Netflix mockup showing an expanded All-Time Favorites playlist with a wordy menu and checkbox sorting options
First iteration of My Netflix

reflection

The original Flixtape suggested names, content, and covers, leaving users to fill in the blanks, but the redesigned system gives people more autonomy and allows for independent playlist creation. I can see Flixtape evolving social features, where people could see what their friends are watching and how they rate titles, and even create joint playlists. Reviving Flixtape would provide a service no major streaming site currently offers.